Free Live Briefing
Objection Drill
Four objections end a warm consult. Nobody fails on the answer. They fail on the delivery, and delivery only breaks under live pressure.
60-minute live briefing for patient coordinators, front desk, anyone who sits in a consult
Price, timing, fear, and the patient who can have it done overseas for a third of the money. Every coordinator knows what to say to all four. Knowing it and saying it while somebody pushes back are different skills. Delivery is the part that breaks, and it only breaks in front of a real person. That is why this hour is a drill rather than a lecture.
On the agenda
- Hearing an objection forming before it is spoken
- Answering without applying pressure
- The overseas-clinic conversation specifically
- What not to say
Delivery is the part that breaks
Every coordinator knows what to say to all four objections. Knowing it and saying it while somebody pushes back are different skills — and delivery only breaks in front of a real person. That is why this hour is a drill rather than a lecture.
Who this is (and isn’t) for
This is for you
- Patient coordinators
- Front desk
- Anyone who sits in a consult
- Practice owners
This is not for you
- Agencies
- Vendors
- Anyone looking for shortcuts or gimmicks
Presenter
Joe Garraffo
Founder, Vitality Medical Marketing Group
Founder of Vitality Medical Marketing Group, working exclusively with hair restoration, aesthetic and surgical practices. This session comes out of what we see across the practices we work with every week.
Format
60-minute live session
Focused, actionable content
Live Q&A
Ask your specific questions
Recording provided
Access it on your schedule
No cost · 60 minutes
Save your seat
Thursday, November 5, 2026 at 3:00 PM ET.
Is this live?
Yes. This is a live briefing with time reserved for Q&A.
Will there be a recording?
Yes. All registrants will receive access to the recording.
Can I bring my team?
Bring the people who do this work. Most of the hour is what they will say and do.
Is there a sales pitch?
At minute 50 we will take five minutes to explain what we do and offer a free practice audit. Everything before that is yours regardless.