Free Live Briefing
Five Consults That Died, and Where
Five real inquiries traced from the first click to an empty chair, with the record open.
60-minute case review for elective practices — hair restoration, aesthetics, dental, vision and beyond
Minutes 1 to 55 are yours. Minute 55 is ours, and leaving before it is fine.
This hour is a failure review. Five inquiries that arrived, cost money, and never became patients, each one traced stage by stage with the timestamps on screen.
Nobody loses a consult all at once. Every one of the five stopped at a specific, findable point, and in four of them the practice never learned which point it was. That is the part worth an hour.
On the agenda
- The five stages every inquiry passes through, and the drop-off at each one
- Reading your own timestamps: inquiry received, first attempt, contact made, consult booked, consult attended
- The two stages you can fix this week without spending anything
- What the record actually shows when a patient says it came down to price
Nobody loses a consult all at once
Every lost inquiry stopped somewhere specific, and the stage it stopped at is recorded whether or not anyone has looked. A practice that can name its weakest stage is working on one problem. A practice that cannot is working on all five, which is the same as working on none.
Who this is (and isn’t) for
This is for you
- Surgeons, physicians and injectors
- Practice owners
- Practice managers and operators
- Patient coordinators and front desk
This is not for you
- Agencies
- Vendors
- Anyone looking for shortcuts or gimmicks
Presenter
Joe Garraffo
Founder, Vitality Medical Marketing Group
Founder of Vitality Medical Marketing Group. He started in hair restoration, where the consultation is the entire business, and now works across elective practices — aesthetics, dental, vision, fertility — because the stages a patient passes through are the same everywhere. This session comes out of what we see across them every week.
Format
60-minute live session
Focused, actionable content
Live Q&A
Ask your specific questions
Recording provided
Access it on your schedule
No cost · 60 minutes
Save your seat
Thursday, October 22, 2026 at 3:00 PM ET.
You leave with the five stages mapped against your own numbers, whether or not you ever speak to us.
Is this live?
Yes. This is a live briefing with time reserved for Q&A.
Will there be a recording?
Yes. All registrants will receive access to the recording.
Can I bring my team?
Bring the people who touch an inquiry at any of the five stages. The whole hour is about handoffs between them, so it lands better with the room than with one person relaying it afterward.
Is there a sales pitch?
It is a case review. At minute 55 we take five minutes to explain what we do and offer to trace your own five. Everything before that is yours regardless.