Free Live Briefing
Stolen Consults
How the Black-Market Clinic Wins Patients You Already Paid For
60-minute live briefing for surgeons, practice managers, and patient coordinators
Unlicensed technicians. No continuity of care. No recourse when it goes wrong. The ISHRS has documented what the price-first clinic actually costs patients, and what it costs the practices competing against it.
On the agenda
- Where practices actually lose patients to price-first clinics
- The confirmation sequence and warm handoff that stop no-shows
- Same-day recovery and the 48-hour follow-up that brings a ghosted patient back
- What to say when a patient quotes a $3,000 overseas price
You did not lose on price
The patient who no-shows your consult is the patient who books overseas three weeks later. The loss does not happen in the consultation. It happens in the gap between the first inquiry and the patient sitting in your chair, and the price-first clinic is built to fill exactly that gap.
Who this is (and isn’t) for
This is for you
- Surgeons and physicians
- Practice owners
- Practice managers and operators
- Patient coordinators and front desk
This is not for you
- Agencies
- Vendors
- Anyone looking for shortcuts or gimmicks
Presenter
Joe Garraffo
Founder, Vitality Medical Marketing Group
Founder of Vitality Medical Marketing Group, working exclusively with hair restoration, aesthetic and surgical practices. This session comes out of what we see across the practices we work with every week.
Format
60-minute live session
Focused, actionable content
Live Q&A
Ask your specific questions
Recording provided
Access it on your schedule
No cost · 60 minutes
Save your seat
Thursday, September 17, 2026 at 3:00 PM ET.
Is this live?
Yes. This is a live briefing with time reserved for Q&A.
Will there be a recording?
Yes. All registrants will receive access to the recording.
Can I bring my team?
Yes, and you should. Registration covers everyone at your practice. Half of this session is scripts your coordinator and front desk will use the same week.
Is there a sales pitch?
It is an educational session. In the last five minutes we explain what we do and offer a free practice audit. You are welcome to drop off before that.